Privacy Policy for PadelVR

Last updated: September 29, 2025

Padel Virtual Reality SL, based at Carrer Montalt, 9, 08350 Arenys de Mar, Barcelona, is committed to protecting your privacy and complies with all applicable data protection regulations, including the EU General Data Protection Regulation (GDPR). We do not store your personal data unless it is necessary for the operation of our app.

Information Collection and Use: If you choose to use our Service, you agree to the collection and use of information in accordance with this policy. The personal information we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Types of Data Collected:

  • Your Oculus display name and mini-game scores to create a weekly ranking with a reward system, as part of your user profile.

  • Your Oculus ID to award prizes (referred to as your user ID).

  • Your public and local IP address, multiplayer activity (e.g., opponents, scores), any logs you choose to send, your platform unique identifier (Oculus, etc.), the account name for your platform account, your device ID/account ID, and your device type (Quest 2, etc.).

Third-Party Service Providers:

  • Unity

  • IONOS

  • Firebase

Deleting Collected Data: If you would like to permanently delete any collected data, you may request this via email.

Log Data: In the event of an error in the game, we may collect data and information (through third-party services) called Log Data. This may include details such as your device IP address, device name, operating system version, the configuration of the game when using our Service, the time and date of your use, and other statistics.

Cookies: The game does not use cookies explicitly. However, it may use third-party code and libraries that use cookies to collect information and improve their services. You can choose to accept or refuse these cookies and be notified when a cookie is sent to your device. If you refuse cookies, some parts of the Service may not function properly.

Service Providers: We may employ third-party companies and individuals for the following purposes:

  • To facilitate our Service.

  • To provide the Service on our behalf.

  • To perform Service-related tasks.

  • To help us analyze how our Service is used.

These third parties may have access to your personal information in order to perform their assigned tasks on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security: We value your trust in providing us with your personal information and strive to use commercially acceptable means to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Links to Other Sites: This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Please note that these external sites are not operated by us. We strongly recommend that you review the Privacy Policy of any such websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy: This Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete it from our servers. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us so that we can take appropriate action.

Changes to This Privacy Policy: We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of changes by posting the new Privacy Policy on this page. These changes are effective immediately after posting.

Contact Us: If you have any questions or suggestions about our Privacy Policy, please contact us at info@padelvrgame.com.
For technical or in-game support, please contact support@padelvrgame.com.